Screen: Development
web/development.html. The lead/admin triage queue for feedback raised inside SABLE — every
ticket filed from the feedback widget lands here.
Ticket kinds
bug, incorrect answer, idea, question, accessibility, performance. "Incorrect answer"
is specifically for a wrong or unhelpful SABLE response — use it when the problem is what SABLE
said, not what a screen did.
Triage statuses
open, triaged, needs info, in progress, resolved, won't fix, duplicate. "Needs info"
means the reporter has to answer something before work can start.
Why triage comments matter more than they look
Comments on a ticket record the root cause, not just the outcome. SABLE's learning loop reads them — a ticket closed with a real explanation teaches the system something; one closed silently with no comment does not. This is the same principle behind Prompt Control's "the prompt only grows unless someone shrinks it" — an unexplained closure is a missed opportunity, not a neutral one.
Where the code lives
sable-agents-demo/web/development.htmlsable-agents-demo/web/api/feedback.js,_feedback.js— see the Feedback API